Here is a list of our most frequently asked questions.
If you can't find what you are looking for, our Enquiries team will be happy to help.
You can contact them on firstname.lastname@example.org or 03333 222 444.
We also have a dedicated Clearing FAQs page with helpful advice regarding the Clearing process.
Information for Parents/Guardians
What's in place to help students settle in?
Fresher’s Week takes place before the start of teaching so there is time to get to know the campus, the course and to find out more about UCEN Manchester. There will be a programme of Welcome Week activities which will include –
- Induction Activity
- Welcome talks from tutors and the Future U Support Team
All enrolment and induction information will be sent over summer so all students will have all the information they need before fresher’s week.
What support is in place for students?
The first week of teaching will introduce students to their studies and the expectations of the programme. Please be reassured that there is support available and if you have concerns, please encourage your family member to access this support. Whatever stage of the journey you’re at, you’ll never be alone at UCEN Manchester. From the moment you start looking at courses with us, to after you’ve earned your qualifications and for as long as you need, we’re here to help. Click here for further information about our Future U Support Team.
The transition to higher education can be a big change and some students may initially struggle to adapt to a new style of learning. This is perfectly normal and nothing to panic about. In most cases a student will have been assigned a personal tutor.
A personal tutor enhances a student’s academic, personal and social development and is essential in ensuring that students make the most of their time at UCEN Manchester. Personal tutors acknowledge the student as a whole and consider both their academic and pastoral needs. Here at UCEN Manchester we aim to focus on skilled, professional conversations that explore, extend and enrich academic, personal and professional goals, yet offers a personalised, supportive consideration of students’ very busy lives outside of their academic community.
They provide two main forms of support: academic and pastoral:
Personal Tutors help students to reflect on their skills and experience, both within and outside of the curriculum, in an academic context and where appropriate, use this reflection to assist the student to formulate individual action plans and reviews. Personal Tutors can assist in discussing and translating assessment feedback so that improvements to work can be made.
Personal Tutors actively listen to students, providing encouragement and support as appropriate. Personal Tutors can also offer guidance and advice on the availability of appropriate support concerning study, disability, financial and other matters offered by UCEN Manchester or external services.
This year, in addition to our usual support offer we’ll be running a summer school to help introduce applicants to our teaching and support teams, give them advice on how to make the most of their time in class and work effectively. Our students come from a diverse range of backgrounds and not everyone has come straight from school onto a degree. We know that for these students, some extra help around understanding processes, terminology, research and academic skills can go a long way to help their confidence when starting something new. And, we know that this year, those who’ve just finished their A Levels or college education may have had an extended period away from formal education, and might need to access this support too, to help them get back in the academic mind-set and prepare for their next steps. Our summer school provides sessions and resources for this and is open to all our applicants. Please note, this is provided completely free of charge and all sessions are optional.
Applicants will be advised of how to access this via email. We also send timely reminders of anything they may need to do like arranging accommodation, DSA or student finance throughout May and June.
Coronavirus information for applicants and families
What’s happening to exams in 2020?
UK exams due to take place in summer 2020 have been cancelled.
How will UK exam grades be calculated?
The UK Government is working with the organisations who award exam results, to develop processes for calculating this year’s grades. They’re assuring students that grades will be equally as valid as those in previous years, and hard work will be rewarded and fairly recognised. Generally, these will be based on teacher assessments and other available evidence.
The process is managed by different organisations across England, Northern Ireland, Scotland, and Wales.
I am concerned that myself or my family member won't be able to meet the conditions of the offer, what should I do?
We know that you may be experiencing a disruption to your studies, changes to assessments, exams or personal circumstances in light of the current situation.
We understand the potential impact of this and want to ensure you that any applicant who receives an offer from us is will not be disadvantaged as a result of school/college closures or exam cancellations.
UCAS is providing regular updates to applicants on this webpage.
If you’d like to speak to someone about your personal circumstances, please email our Admissions Team (UCENAdmissions@ucenmcr.tmc.ac.uk) or Future U Student Support Team (Careers&Welfare@ucenmcr.tmc.ac.uk)
When do applicants need to reply to offers?
Applicants don’t need to make any replies until they have had decisions back from all institutions. Once this happens applicants will need to make a decision about their firm and insurance choice by 18 June.
If you applied after 4 June, the reply date will be different. UCAS track will update with the reply date once they have received all their offers.
What if I haven’t applied yet?
We are still taking applications for our courses. To apply, find your chosen course and click the ‘apply now’ button at the top of the course page. Alternatively if you’d like to discuss an application, or apply direct to us without using UCAS please contact our admissions team (UCENAdmissions@ucenmcr.tmc.ac.uk).
After 6 July, all applications will need to be made through clearing. Visit our clearing page for more details on how this works and see what courses are still open for applications.
My family member or I are due to start a course in September 2020, can I/they defer or delay the place?
You would need to contact our admissions team (UCENAdmissions@ucenmcr.tmc.ac.uk) to discuss if we can defer the place.
My family member or I would like more information about the course they have applied for what should they do?
UCEN Manchester curriculum teams held virtual applicant visit days to support applicants with their transition to higher education. You can watch these over on our Online Open Events YoutTube playlist.
Will Student Finance be affected?
No – student finance is still processing applications. Please check the Student Finance website for more information.
For more information about student finance and making an application here.
My family member or I need to apply for the Disabled Students Allowance, has anything changed?
The Student Loans company has published the following guidance- 'SASC has published information to outline that SpLD assessments are unable to be conducted remotely. Therefore, any student who needs an SpLD assessment would need to wait until they are able to have a face-to-face assessment. Any student who has a previous diagnosis can apply with the evidence they have, and we would encourage students to apply as early as possible. If the application needs a new assessment their application will be on hold until they are able to get appropriate evidence. However, this position is being reviewed regularly and any update to this will be published in any future FAQs.’
Further information can be found here.
How will I be taught in September?
From September 2020, we’ll be taking the right steps to ensure you’re getting a more focused, personalised learning experience whether you’re on or off-campus. This means that all our courses will take a blended approach to learning, making sure that you receive face-to-face sessions in a safe, socially distanced environment, along with a high quality online experience where this is appropriate.
If you’re asked to be on campus, it’s because you’ll need to be there for a practical or technical session, a formal assessment or because we want to give you the right support in 1:1 tutorials or small group seminars. You’ll be on campus for shorter, more intensive periods that will be concentrated so you’re getting the most out of it.
Where we can run our sessions remotely without it compromising your learning we will. As they have this year, our teaching team will be working increasingly flexibly to ensure we can support our students. We’ll also make sure we create the right online environment for you to feel part of the UCEN Manchester community and interact with your fellow students as much as possible.
The actual balance between face-to-face and online learning will depend on your particular course, and we will be guided by the latest government advice, as well as the relevant industry practices, to provide the right learning for you. Rest assured that your safety and wellbeing is an absolute priority for us, and we will always act in your best interests in trying to provide the right learning environment for you.
We'll be updating students and applicants on plans on a course level to advise you more over the coming period. Keep updated here.
How much is my course going to cost me?
What financial help is available?
There are a range of options for financial support that depend on your circumstances. You can find out more about what’s available in our Fees and Finance section. There is more detailed information available in the 'What Financial Support is Available' dropdown in the Higher Education Fees and Finance page, or if you’re considering an Access to HE course, check out our Access to HE Fees and Finance page.
How do I apply for student finance?
You’ll find information on Student Finance, eligibility and how to apply in the 'Student Finance' section of the 'Tuition Fees' dropdown in the Higher Education Fees and Finance page.
If you are applying for student finance to study with us you will need to choose the ‘LTE Group’ (our parent organisation) from the list of universities/colleges.
I want to find out about more about how to apply for a course?
Depending on whether you’re applying for a full or part-time course, the application process differs slightly. There’s a guide to applying for all of our courses on our How to Apply page.
What information do I need to apply through UCAS?
If you’re looking to study a full-time course with UCEN Manchester, you’ll need to apply through UCAS. You can find more information on how to do this on our Studying Full-Time page.
If it’s a part-time course you’d like to study, you’ll need to apply via the UCEN Manchester application portal . You can find more information on this on our Studying Part-Time page.
What if I’m a mature student, or I’m not currently at school or college?
What offers will I receive and how do I reply to my offers?
How do I accept my place and when will it be confirmed?
What is clearing?
Each year, Clearing is available from early July to September. If you already have your exam results but don’t have any offers, you can use Clearing from July. If you had conditional offers but your exam results didn’t go to plan, you can use Clearing from results day, when vacancies will be listed on the UCAS website. There’s more information on the 'What is Clearing' section of our Study Full-Time page.
What’s the difference between HNC, HND, foundation degree, Honours degree and Top Up degrees?
What is the benefit of doing a one year HNC?
A higher national certificate (HNC) only takes one year to complete (or 2 years part time) and is equivalent to a first year at University. The HNC course is vocationally focused and can be used as a stepping stone to higher qualifications or to progress straight into employment.
What is the difference between a foundation degree and a bachelors degree?
A bachelor’s degree is the most common undergraduate qualification across the UK. The average duration of study for a bachelor’s degree is 3-4 years (full time) but for some courses this can last up to 7 years. A foundation degree combines workplace learning with academic studies and is equivalent to a HND. The average duration of study for a foundation degree is 2 years and many of the foundation courses are designed collaboratively with employers for a specific job role.
What is the difference between a foundation year and a foundation degree?
Despite having similar names, foundation years and foundation degrees aren't the same thing. A foundation year is an extra year of study before the start of a degree course. It help students, who don’t meet the entry requirements for their chosen degree, fill in their gaps before they go on to study their course. A foundation degree is a qualification in itself, equivalent to two years of university.
How do I top up my Foundation Degree to a Bachelor’s Degree?
While some students go straight into employment after finishing their foundation degree, you may wish to extend your studies to gain a full honours degree and graduate with a BSc (Hons) or BA (Hons). You can do this by applying for a one year Top-up degree. Depending on your subject, you may be able to study the Top-up with us, or at another institution if you want a new experience. You can search and apply for top-up courses through the UCAS website.
How long does it take to study a Foundation degree and a BA Top Up year?
3 years, the same as a standard Bachelor’s degree
Will I still receive student finance if I do a foundation degree and a top up degree?
Yes, you receive student finance for all higher education qualifications. All students receive a minimum of three years student finance support. For details of how to apply for student finance, please see the student finance website.
When are the open events?
All of our open events are listed on our Events page, where you can register to attend.
What other events do you have?
There are a range of events in our calendar across the year, from showcases of our students’ work to full-scale theatrical performances. We’ll regularly update the line-up on our Events page
Where can I find out more about graduation?
You can find out more about graduation on our dedicated Graduation page.
What is there to do in Manchester for students?
Take a look at our Life in Manchester page to get an idea of what you can do in Manchester (you won’t be bored!).
I want to make friends with other students, what does the Student Union offer and how can I get involved?
What facilities are available at each campus?
Each of our sites are equipped with a range of first-class technology, equipment and facilities to aid both your learning and general student experience. Find out what b facilities our campuses have to offer on our Facilities page.
What can I expect from the UCEN Manchester offer?
There are lots of reasons that UCEN Manchester could be the place for you to find your future. There’s more information about what you can expect on our Why Choose Us? page.
How can I become a part of the alumni community?
We encourage all of our graduates to join our extensive alumni community. You can find out more information on how to do this in the Alumni section of the website. There will also be opportunities for you to sign up at your graduation ceremony.
What student accommodation is available?
We work closely with Manchester Student Homes to bring you quality, safe rented houses with accredited landlords and a good mix of housemates. You’ll be able to choose from private rented houses and apartments, as well as private halls of residence. Everything you need to know about accommodation is on our dedicated Accomodation page.
Is there childcare available?
Absolutely. We know juggling childcare with an education can be a challenging, time-consuming task – but it doesn’t have to be at UCEN Manchester. Find out about our on-site nurseries here.
I have a learning/physical disability. What support will I receive?
What counselling services are available for students?
Our dedicated Careers and Welfare team are here to support you at every step of your journey with UCEN Manchester. Each member of the team is fully qualified to offer guidance, support and welfare advice on a range of students. There’s more information available on our Student Support page.
Where will I find advice on careers?
Our careers advisors are highly qualified, Matrix-accredited professionals who are here to help you with your career path and plan. Find out more on our dedicated Careers Advice page.
Policies and Procedures
What are the UCEN Manchester Higher Education Terms and Conditions?
You’ll find our terms and conditions on our Policies page.
Where will I find the policies and procedures for UCEN Manchester and my course?
What happens if I have to leave my course early? Do I still have to pay my fees?
If you’re considering leaving your course for any reason, the best course of action is to speak to our support team. Contact information is available on our Get in touch page. They’ll take you through all of the information, options and outcomes available to you.