Future U: Student Support

Whatever stage of the journey you’re at, you’ll never be alone at UCEN Manchester.
From the moment you start looking at courses with us, to after you’ve earned your qualifications and for as long as you need, we’re here to help.
Regardless of the challenges and barriers you might be facing, you’ll have support along every step of the way from our careers and welfare team. Every single one of our students matters to us, and our team will work tirelessly to provide additional support, guidance and advice wherever it’s needed, to make sure that no-one gets left behind.
Future U Student Support Services are your dedicated support team here at UCEN Manchester, encompassing:
- Accommodation advice
- Academic support including study skills
- Counselling
- Careers advice
- Disability Support
- Financial advice and support
- Library services
- Health and Wellbeing
For more information on our full offer of support please see the Future U: Student Support Services brochure below.
To apply for financial support please see our Higher Education Policies page for guidance, terms and conditions and to download an application form.
You can also go to Hub of Hope and enter your postcode to find support groups and services near you. We also have a list of key contacts here.
Additional Support Resource
Our Commitment to Students
Our aim is to ensure that, as soon as you have completed your studies with us, you will have achieved exactly what you need to follow your dream career.
Last year 95% of our students went on to work or further study within 6 months of graduating.*
Our staff are award winning, experienced in their field, and specialists in the advice sector.
They are fully committed to helping each and every one of you, every step of the way, with all the support you may need.
We will help you explore your passions, follow your dreams, take your skills to the next level and prepare yourself for a career you will love.
Whatever your background, whatever your age, and whatever your ability, we aim to inspire and excite you to achieve.
*DLHE 18
Academic Support
Study skills
The library team offer online tutorials, one-to-one sessions, and group inductions to help you navigate your studies. In addition, our Student Engagement Officer can offer bespoke academic support to help you achieve your personal goals and elevate your grades!
If you have any questions or would like further information, please email: studyskills@ucenmanchester.ac.uk
Personal tutors
The Personal Tutorial Model has a vital role to play in enhancing students’ academic, personal and social development and is essential in ensuring students make the most of their time at UCEN Manchester. Effective personal tutoring is about acknowledging the student as a whole and considers both their academic and pastoral needs. Here at UCEN Manchester, we aim to focus on skilled, professional conversations that explore, extend and enrich academic, personal and professional goals, yet offers a personalised, supportive consideration of students’ very busy lives, outside of their academic community.
How to access PAM Assist (24/7 Counselling and Advice)
As a student of UCEN Manchester, you're entitled to both counselling on campus, as well as 24-hour support from our partner PAM Assist.
Ask the student experience team on your campus about how to access this or check out our Future U booklet on this page for more details.