Data Protection
Your Individual Rights
The General Data Protection Regulation (GDPR) and Data Protection Act 2018 provides individuals with a number of rights in relation to their personal data. There are eight individual rights, which concern:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
Individual Rights requests are usually free of charge and need to be responded to within one calendar month. A longer period and charge may be incurred if a request is particularly complex.
Requests should be made to our Data Protection office: dpo@ltegroup.co.uk. We may need to ask for additional information in order to process a request.
Accessing your information
Individuals have the right to access and receive a copy of their personal data, and other supplementary information. This is commonly referred to as a subject access request (SAR).
If you would like to make a request for a copy of the data held about you, you can submit a subject access request by any of the following methods:
- By email: dpo@ltegroup.co.uk
- By post: Data Protection Officer, Whitworth House, Ashton Old Road, Manchester M11 2WH
We aim to respond to subject access requests within the statutory response period of one calendar month.
Report a data protection incident
A data protection incident (personal data breach) is a breach of security that leads to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data.
If you suspect that a personal data incident has occurred, please contact the Data Protection office immediately: dpo@ltegroup.co.uk
You should provide as much detail as you can, including:
- Details of the incident
- When it occurred
- Where it occurred
- Who was involved
- How the incident may have happened
- Any mitigating actions already taken
Privacy notices
UCEN Manchester takes your privacy very seriously. You can find out more about how we collect and process your personal information by viewing our Privacy Notice below.
UCEN Manchester Privacy Notice Overview
Disclosure Requests
To view information regarding disclosure requests and how we handle them, please select the link below:
Cookies
Use of cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.
Manage Cookie PrefencesThe table below explains the cookies we use and why.
| Cookie | Name | Purpose | Further information |
|---|---|---|---|
|
Google Analytics |
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
To find out more please visit how Google uses cookies. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout. |
| Google Personalised Advertising | We use Google Ads cookies to measure ad performance and tailor future ads. These cookies collect data on your interactions with our ads to help us optimize our advertising strategies to better serve your interests and preferences. |
To find out more please visit how Google uses cookies. To customise or opt out of personalsied Google Advertising visit https://myadcenter.google.com/home and |
|
|
YouTube |
We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. |
To find out more please visit YouTube’s embedding videos information page. YouTube (how YouTube uses cookies and why) |
|
|
Social Media |
Google+ |
Social network widgets are used throughout the website to help our customers post information from our site to their own social profiles. |
Google+ (see how Google+ uses cookies and why) Facebook (how Facebook uses cookies and why) Twitter (see how Twitter uses cookies and why) LinkedIn (how LinkedIn uses cookies and why) |
| Crazy Egg |
From time to time we use the Crazy Egg service to help us improve the visitor experience and performance of our website. Crazy Egg provides graphical, video and text analysis of visitor behaviour on a website. It tracks where visitors click and allows us to fine-tune the layout and design of our web pages. |
To find out more please visit Crazy Egg Privacy Policy | |
|
DAX
|
Global Digital Audiences tag | DAX provides insight into what listeners do after hearing an audio ad, making it possible to measure, optimise and calculate the effect of advertising |
To find out more, please visit https://thisisdax.com/dax-measurement/ |
|
AppNexus Pixel |
We place 3rd party cookies to improve our advertising, such as targeting advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. | If you don’t want your information collected in this way, you can visit AppNexus (to opt out, visit https://www.appnexus.com/platform-privacy-policy#choices) | |
|
Google DoubleClick |
We use Google DoubleClick, an advertising platform that target advertising based on what’s relevant to a user, to improve reporting on campaign performance, and to avoid showing ads the user has already seen. | To find out more please visit the DoubleClick Search overview | |
|
has_js |
Set by Drupal Core to indicate whether the user’s browser has enabled JavaScript. | Necessary cookies enable core functionality to allow the website to function properly. | |
|
CookieControl |
Set by the Civic UK Cookie Control and is used to remember a user’s choice of cookies on the website. | Necessary cookies enable core functionality to allow the website to function properly. | |
|
__cfruid |
Cloudflare sets this cookie to identify trusted web traffic. | Necessary cookies enable core functionality to allow the website to function properly. | |
| TikTok | Tracking technologies are used by most apps to recognise that a device is the same as one used previously and to understand some of its characteristics so that we can serve you advertising, measure the performance of those ads, and to improve your experience. | To find out more visit the TikTok Platform Cookies Policy and Privacy Policy. | |
| Snapchat | Snap Inc. uses cookies, including third-party cookies, for a number of reasons, like protecting your Snapchat data and account, helping us see which features are most popular, counting visitors to a page, understanding how you engage with web content and emails. | To find out more visit the Snapchat Cookies Policy. | |
| Webex Live Chat | Our live chat feature does not use cookies, making it more private and secure for you. Instead, it stores information directly in your browser. You can opt in or out of the live chat at any time. |
Records management
We have a Records Management Policy and Data Retention Schedule which outline how long we will retain your personal data for. The Schedule sets out the minimum amount of time that we need to keep records for. The recommendations set out here have been produced in consultation with the relevant departments and JISC, who provide guidance and retention schedules for information held in higher and further education institutions.
Our Policy and Schedule are available on request: dpo@ltegroup.co.uk
Data Protection Policy
Our Data Protection Policy sets out how we process personal data in accordance with data protection legislation. You can view the policy below.
Contact us
We have two, full-time Assistant Data Protection Officers, who can be contacted using the details below.
Data Protection
Whitworth House
Ashton Old Road
Manchester
M11 2WH