Student Life

The National Student Survey 2020: How it affects you

What is it?
The National Student Survey (NSS) is an independent survey which takes place every year and gives eligible final year students the opportunity to have their say on their time at UCEN Manchester. 

Why is it important?
All student feedback received is extremely valuable to UCEN Manchester and helps us to improve the learning experience for current and future generations of students.

When will this happen?
All eligible students will receive an email from Ipsos MORI (the NSS organisers) by mid-January, inviting each student to complete their online survey by April.

What do I need to do?
Complete the online survey when you receive the email from Ipsos MORI. It should take no more than five minutes and you will be asked for some personal data to verify that you are eligible to take part.

What happens to the results?
The results are published on the national Discover Uni and can be viewed by anyone interested in Higher Education. The results also receive media interest and are increasingly used by employers and others to assess the quality of higher education providers.

How will UCEN Manchester use the data?
UCEN Manchester values all student feedback and uses the NSS outcomes to improve the experience for future generations of students.

Can anyone help me complete the survey?
Your tutors will be able to help or advise if you have any questions when completing the survey, but they are not able to directly assist you once you have started the survey.

How will you be contacted about the survey?

The survey can be completed online from 6th January until 30th April 2020, however, the prize draw campaign will only run until 28th February – so make sure you take part before then to be entered. Ipsos MORI should contact you by email first. The email will contain your unique link to the survey. Approximately three weeks later, Ipsos MORI will contact students who have not filled in the survey to ask them to do it on the phone. Once you have completed the survey, you will not be contacted by Ipsos for this purpose again.

As described in the conditions of your enrolment and as the survey is a task carried out in the public interest, your contact details will be transferred to Ipsos MORI for the purpose of the NSS only.

All data is held in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. All your responses will remain strictly anonymous and at no point will you be identified. All information will be securely deleted by Ipsos MORI after the survey closes and will not be shared with any third parties. More information is available on the NSS website at:  https://www.thestudentsurvey.com/privacy-statement.php

Your feedback matters to us, and we hope you will take part in the NSS this year. This is a unique opportunity to tell us what you think and give honest feedback on your course and your time at UCEN Manchester.

If you have any questions, please let us know or alternatively email thestudentsurvey@ipsos.com.

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