Student Life

UCEN Manchester is committed to providing a safe and inclusive learning environment.

From harassment to hate crimes, if you’ve experienced or witnessed behaviour which makes you feel uncomfortable on campus, you can report it to the Safeguarding Team.

What are they?

Hate crimes are any crimes that are targeted at a person because of hostility or prejudice towards that person’s disability, race/ethnicity, religion/belief, sexual orientation and transgender identity. A victim does not have to be a member of the group at which the hostility is targeted. Anyone can be a victim of a hate crime. 

Hate incidents are non-criminal acts that are targeted at a person because of hostility or prejudice towards that person’s disability, race/ethnicity, religion/belief, sexual orientation and transgender identity. A victim does not have to be a member of the group at which the hostility is targeted. Anyone can be a victim of a hate incident. 

Here is a list of some of the expressions of hate: 

  • Verbal abuse/name calling
  • Harassment
  • Physical attacks
  • Criminal damage
  • Throwing rubbish into a garden
  • Graffiti
  • Theft
  • Social exclusion
  • Violence
  • Arson
  • Bullying
  • Being refused a service
  • Intimidation
  • Murder
  • Abusive texts, phone calls or emails
  • Online abuse on social media
  • Public order offences
  • Demonstrations

Why is it important to report both hate crimes and hate incidents?

Hate crimes and hate incidents can hurt people and leave them feeling confused and frightened. By reporting hate crimes, it may be possible to prevent these incidents from happening to someone else. It will also help the police and other organisations understand the extent of hate crimes and hate incidents in your local area so they can better respond to it.

Your reporting options

  • You can report a hate crime by contacting the Police: Call 999 in an emergency. If you are deaf, hard of hearing or have a speech impairment a text phone is available on 18000.
  • Call 101 for non-emergencies. If you are deaf, hard of hearing or have a speech impairment a text phone is available on 18001 01.
  • You can report online to the police

You may wish to initially report to staff at UCEN Manchester. You can do this using the following: 

  • reportandsupport@tmc.ac.uk provides options to report anonymously or to report and speak to a Student Experience Safeguarding Practitioner (SESP). A Student Experience Safeguarding Practitioner will listen to you in confidence and offer information, practical help and support. They can offer support to deal with the emotional effects of hate crime and help you get support from other organisations.
  • Student Support Services offer practical advice to more intensive support to help make your time here at UCEN Manchester run as smoothly as possible.
  • The Student Handbook of regulations details how to make a formal complaint. Colleagues in the Students’ Union and Student Services are able to advise on this process.

Further Support

  • The Students’ Union provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Manchester Police – Hate Crimes site provides information on how the police will handle hate crimes and provide support to victims.
  • Tell MAMA (Measuring Anti-Muslim Attacks) is a secure and reliable service that allows people from across England to report any form of Anti-Muslim abuse. 
  • Stop Hate UK is a UK based charity dedicated to raising awareness and understanding of discrimination and Hate Crime, encouraging its reporting, and supporting the individuals and communities it affects (information is also available in other languages).
  • True Vision is a police funded website designed to provide you with information about Hate Crime.

What is it?

Bullying in the intention to hurt someone physically or emotionally. It can be offensive, intimidating, malicious or insulting behaviour that can make a person feel vulnerable, upset, humiliated, undermined or threatened.

There are many different types of bullying; physical bullying, emotional bullying, psychological bullying, verbal bullying and cyberbullying.

Why is it important to report incidents of bullying?

Bullying creates an intimidating and hostile environment which has a negative impact on study, work and social life. By reporting incidents victims can access support.

By reporting issues of bullying, UCEN Manchester may be able to prevent these incidents happening to somebody else. It may also help the police understand the extent of antisocial behaviour in your local area so they can better respond to it.

Your reporting options

You may wish to initially report to UCEN Manchester. You can do this using the following:

  • reportandsupport@tmc.ac.uk provides options to report anonymously or to report and speak to a Student Experience Safeguarding Practitioner (SESP). A Student Experience Safeguarding Practitioner will listen to you in confidence and offer information, practical help and support. They can offer support to deal with the emotional effects of bullying and help you get support from other organisations.
  • Student Support Service offers practical advice to more intensive support to help make your time here at UCEN Manchester run as smoothly as possible.
  • The Student Handbook of regulations details how to make a formal complaint. Colleagues in the Students’ Union and Student Services are able to advise on this process and offer alternative routes to resolve matters such as mediation.

Further Support

  • The Students’ Union provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

What is it?

Harassment is unwanted physical, verbal or non-verbal conduct which may intentionally or unintentionally violate a person’s dignity or create an intimidating, hostile, degrading, humiliating or offensive environment which interferes with an individual’s learning, working or social environment.

Harassment can be in the form of spoken or written words or abuse, offensive emails, tweets or comments on social networking sites, images and graffiti, physical gestures, facial expressions or jokes. If any of these are of a sexual nature, it is called sexual harassment. You don’t need to have previously objected to something for it to be unwanted.

Why is it important to report incidents of harassment?

Harassment creates an intimidating and hostile environment which has a negative impact on work and social life. By reporting incidents victims can access support.

By reporting issues of harassment, UCEN Manchester may be able to prevent these incidents happening to somebody else. It may also help the Police understand the extent of anti-social behaviour in your local area so they can better respond to it.

Your reporting options

You may wish to initially report to UCEN Manchester. You can do using the following:

  • reportandsupport@tmc.ac.uk provides options to report anonymously or to report and speak to a Student Experience Safeguarding Practitioner (SESP). A Student Experience Safeguarding Practitioner (SESP) will listen to you in confidence and offer information, practical help and support. They can offer support to deal with the emotional effects of harassment and help you get support from other organisations.
  • Student Support Services offers practical advice to more intensive support to help make your time here at UCEN Manchester run as smoothly as possible.
  • The Student Handbook of regulations details how to make a formal complaint. Colleagues in the Students’ Union and Student Services are able to advise on this process and offer alternative routes to resolve matters such as mediation or conciliation.

Further Support

  • The Students’ Union provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.

What is it?

Sexual violence is defined as a sexual act committed against someone without that person’s freely given consent, this includes completed or attempted acts and those that relate to alcohol/drug facilitated acts.

If you think someone you know has been sexually assaulted, there are lots of ways in which you can help them. How someone responds to a first disclosure can be really important. It can take time for a person to decide what they want to do and how to move forward. Listen to the person, do not dismiss or deny their experience, with their consent you could support them to access support services.

Why is it important to report incidents of sexual violence?

Reporting sexual assault will not change the past, but for some a report can help survivors seek justice and begin the healing process. It may prevent further incidents.

Your reporting options

  • You can report sexual violence to the Police: Call 999 in an emergency. If you are deaf, hard of hearing or have a speech impairment a text phone is available on 18000.
  • Call 101 for non-emergencies. If you are deaf, hard of hearing or have a speech impairment a text phone is available on 18001 101.

You may also wish to initially report to UCEN Manchester. You can do this using the following:

  • reportandsupport@tmc.ac.uk provides options to report anonymously or to report and speak to a Student Experience Safeguarding Practitioner (SESP). A Student Experience Safeguarding Practitioner (SESP) will listen to you in confidence and offer information, practical help and support. They can offer support to deal with the emotional effects of sexual violence and sexual assaults and help you get support from other organisations.

Further Support

  • The Students’ Union provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Rape Crisis provides a comprehensive information resources.
  • Male Survivors Partnership and Survivors UK provide resources and links for men who have experienced sexual violence or assault.

What is it?

Unlawful discrimination takes place when an individual or group of people is treated less favourably than others based on one of the nine protected characteristics in the Equality Act (2010). These include; age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief (including lack of belief) and sexual orientation.

Discrimination can be direct or indirect.

Why is it important to report incidents of discrimination?

Discrimination creates an intimidating and hostile environment which has a negative impact on study, work and social life. By reporting incidents victims can access support. Organisations are also able to analyse reports and take action to improve people’s experience.

Your reporting options

You may wish to start your report with an organisation that you trust, you could do this using the following:

  • reportandsupport@tmc.ac.uk provides options to report anonymously or to report and speak to a Student Experience Safeguarding Practitioner (SESP). A Student Experience Safeguarding Practitioner (SESP) will listen to you in confidence and offer information, practical help and support. They can offer support to deal with the emotional effects of sexual violence and sexual assaults and help you get support from other organisations.
  • Student Support Services offers practical advice to more intensive support to help make your time here at UCEN Manchester run as smoothly as possible.
  • The Student Handbook of regulations details how to make a formal complaint. Colleagues in the Students’ Union and Student Services are able to advise on this process and offer alternative routes to resolve matters such as mediation or conciliation.

Further Support

  • The Students’ Union provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Citizens Advice provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Equality and Human Rights Commission provides comprehensive guidance on discrimination.
  • Working students may find ACAS guidance and services useful.

Got a question?

Our teams are here to help, whatever your query.